QUESTION 1
Your customer tells you that they had problems in the past with the keys on their Notebook wearing out.
Which feature should you turn into a benefit for the customer’?

A. HP DuraKeys
B. spill resistant keyboard
C. HP 3D DriveGuard
D. HP DuraFinish

Answer: A
Reference:https://blog.laptopmag.com/hp-elitebook-8740w-workstations-display-shows-an-incredible-1-billioncolors

QUESTION 2
What is the customer benefit behind HP Wireless Direct printing?

A. Making a wireless encrypted connection directly to the printer does not require access to a corporate network.
B. Store print jobs on your mobile device until the user is at the printer to ensure output can be collected immediately.
C. Printing via an Ethernet cable connection avoids potential security risks associated with wireless networks.
D. Connecting and printing via the cloud takes out the need for corporate networks.

Answer: A

QUESTION 3
Which serviceability benefit does the HP 800 series offer?

A. a replacement device within twodays
B. remote servicing support
C. EasyAccess door
D. a two-hour, onsite visit

Answer: C

QUESTION 4
A customer is looking to combine the functionality of a variety of devices in one space-saving device.
What should you recommend?

A. HP Quick Sets
B. an HP Flow Scanner
C. an HP multifunction printer
D. any HP small workteam printer

Answer: C

QUESTION 5
Which capability of the HP Workstation Z1 is key to its serviceability?

A. flexible placement options
B. USB 3.0 support
C. flexible configuration options
D. tool-less access

Answer: D

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