Exam Codes CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2)
Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series.

Topics Covered
1 – Operating Systems (29 questions)
2 – Security (22 questions)
3 – Software Troubleshooting (19 questions)
4 – Operational Procedures (20 Questions)

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce.

Increased reliance on SaaS applications for remote work
More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems
Changing core technologies from cloud virtualization and IoT device security to data management and scripting
Multiple operating systems now encountered by technicians on a regular basis, including the major systems, their use cases, and how to keep them running properly
Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors

9 skills that you master and validate with CompTIA A+

HARDWARE
Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce

OPERATING SYSTEMS
Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.

SOFTWARE TROUBLESHOOTING
Troubleshoot PC and mobile device issues including common OS, malware and security issues.

NETWORKING
Explain types of networks and connections including TCP/IP, WIFI and SOHO

TROUBLESHOOTING
Troubleshoot real-world device and network issues quickly and efficiently

SECURITY
Identify and protect against security vulnerabilities for devices and their network connections

MOBILE DEVICES
Install & configure laptops and other mobile devices and support applications to ensure connectivity for end- users

VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts & set up client-side virtualization

OPERATIONAL PROCEDURES
Follow best practices for safety, environmental impacts, and communication and professionalism

Jobs that use A+
Help Desk Tech

Desktop Support Specialist
Field Service Technician

Help Desk Technician
Associate Network Engineer

System Support Technician
Junior Systems Administrator

All questions are based on the Exam Objectives for the 220-1102 exam for all 4 domains of the exam, so you can take the actual CompTIA A+ (220-1102) Core 2 exam with confidence, and PASS it!

In this course, I fully prepare you for what it is like to take the CompTIA A+ (220-1102) certification exam. These 6 full-length practice exams with 90 questions are timed for 90 minutes to help you pace yourself for the real exam. I have carefully hand-crafted each question to put you to the test and prepare you to pass the certification exam with confidence.

You won’t be hoping you are ready; you will know you are ready to sit for and pass the exam. After practicing these tests and scoring an 90% or higher on them, you will be ready to PASS on the first attempt and avoid costly re-schedule fees, saving you time and money.

You will receive your total final score, along with feedback on each and every question, telling you exactly why each answer is correct and which domain (and objective) you need to study more to pinpoint the areas in which you need to improve and perform some additional study.

We cover all four domains of the 220-1102 exam, including:
1.0 Operating Systems (31%)
2.0 Security (25%)
3.0 Software Troubleshooting (22%)
4.0 Operational Procedures (22%)

Our CompTIA A+ (220-1102) Core 2 practice exams provide you with realistic test questions and provide you with interactive, question-level feedback.

I have some of the highest-rated CompTIA training courses on the Udemy platform. I invite you to visit my instructor profile to learn more about me, the certifications that I hold, and read my courses’ reviews. This course is consistently updated to ensure it stays current and up-to-date with the CompTIA A+ exam’s latest release and provides a 30-day money-back guarantee, no questions asked!

What you’ll learn
How to pass the CompTIA A+ (220-1102) Core 2 exam on your first attempt
What your weak areas are in the CompTIA A+ curriculum so you can restudy those areas
Install, configure, and maintain computer equipment, mobile devices, and software for end users
Service components based on customer requirements
Understand networking basics and apply basic cybersecurity methods to mitigate threats
Properly and safely diagnose, resolve, and document common hardware and software issues
Apply troubleshooting skills and provide customer support using appropriate communication skills
Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments

Are there any course requirements or prerequisites?
CompTIA recommends having 9-12 months of on-the-job experience before taking the CompTIA A+ (220-1102) Core 2 exam (Recommended but not required)
Have read a book, watched a video series, or otherwise started studying for the CompTIA A+ (220-1102) Core 2 exam
Working knowledge of computers and small networks

Who this course is for:
Anyone looking to take and pass the CompTIA A+ (220-1102) Core 2 certification exam
Anyone who needs to become a better test taker before attempting the CompTIA A+ (220-1102) Core 2 certification exam

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Question 1:
You are going to replace a power supply in a desktop computer. Which of the following actions should you take FIRST?

A. Use a grounding probe to discharge the power supply
B. Remove any jewelry you are wearing
C. Dispose of the old power supply
D. Verify proper cable management is being used

Correct Answer : B

Explanation
OBJ-4.4: Before working on a computer or server, you should always remove your jewelry. Jewelry such as bracelets and
necklaces can often dangle and come into contact with sensitive components or electrical connections that can cause
damage to the components or injure you. Therefore, all jewelry should be removed before working on an electrical system
or computer to reduce the risk of shock. A grounding probe is not required to discharge the power supply since the
technician should never be opening up the case of a power supply. The old power supply should be safely disposed of after
it is removed, but it should not be removed until you have removed your jewelry. Proper cable management is important
when installing a power supply, but again this should only occur after removing your jewelry.

Question 2:
What umask should be set for a directory to have 700 as its octal permissions?

A. r–r–r–
B. rwx—rwx
C. rwx——
D. Rwxrwxrwx

Correct Answer : C

Explanation
OBJ-2.6: RWX is 7 and — is 0. In Linux, you can convert letter permissions to octal by giving 4 for each R, 2 for each W, and
1 for each X. R is for read-only, W is for write, and X is for execute. The permissions strings are written to represent the
owner’s permissions, the group’s permissions, and the other user’s permissions.

Question 3:
Which of the following physical security controls would be the most effective in preventing an attacker from driving a
vehicle through the glass doors at the front of the organization’s headquarters?

A. Bollards
B. Intrusion alarm
C. Access control vestibule
D. Security guards

Correct Answer :

Explanation
OBJ-2.1: Bollards are a physical security control that is designed to prevent a vehicle-ramming attack. Bollards are typically
designed as sturdy, short, vertical posts. Some organizations have installed more decorative bollards created out of cement
and are large enough to plant flowers or trees inside. Access control vestibules are designed to prevent individuals from
tailgating into the building. Security guards and intrusion alarms could detect this from occurring but not truly prevent them.

Question 4:
Which of the following tools should you utilize to ensure you don’t damage a laptop’s SSD while replacing it?

A. Air filter mask
B. Antistatic bag
C. ESD strap
D. Latex gloves

Correct Answer : C

Explanation
OBJ-4.4: The key to answering this question is the word “while” in the sentence. Since you need to protect the SSD “while”
you are replacing it, you must ensure you wear an ESD strap. An ESD strap is placed around your wrist and dissipates any
static electricity from your body to protect sensitive hardware such as processors, memory, expansion cards, and SSDs
during installation. An electrostatic discharge (ESD) is the release of a charge from metal or plastic surfaces that occurs
when a potential difference is formed between the charged object and an oppositely charged conductive object. This
electrical discharge can damage silicon chips and computer components if they are exposed to it. An antistatic bag is a
packaging material containing anti-ESD shielding or dissipative materials to protect components from ESD damage. An
antistatic bag is a packaging material containing anti-ESD shielding or dissipative materials to protect components from
ESD damage. An air filter mask is a mask manufactured from polyester sheets that cover your nose and mouth to prevent
the dust from being breathed in by a technician. Latex gloves are hand coverings to protect the technician when they are
working with toner or other chemicals.

Question 5:
You are working on upgrading the memory of a laptop. After removing the old memory chips from the laptop, where
should you safely store them until you are ready to reuse them in another laptop?

A. Ziplock bags
B. Manila envelopes
C. Cardboard box
D. Antistatic bag

Correct Answer : D

Explanation
OBJ-4.4: To properly handle and store sensitive components, like a memory chip, you should use an ESD strap and place
the components in an antistatic bag. An antistatic bag is a bag used for storing electronic components, which are prone to
damage caused by electrostatic discharge (ESD). These bags are usually plastic polyethylene terephthalate (PET) and have a
distinctive color (silvery for metalized film, pink or black for polyethylene).