Overview
Understand SAP’s Business AI strategy, its principles, ethics, privacy standards, and the business opportunities it enables.
Understand how to leverage SAP’s Business AI and Generative AI within Cloud Transformation initiatives
The C_BCBAI_2509 – SAP Certified Associate – Positioning SAP Business AI Solutions as part of SAP Business Suite exam is an associate-level certification designed for consultants and solution advisors. It validates that the candidate possesses the fundamental knowledge required to position, explain, and implement SAP Business AI solutions within the SAP Business Suite.
Key Exam Details (2026 Framework)
Exam Code: C_BCBAI_2509
Full Name: SAP Certified Associate – Positioning SAP Business AI Solutions as part of SAP Business Suite
Duration: Approximately 90 minutes
Number of Questions: 60 Q&As
Passing Score: Standard SAP associate-level benchmark (typically ~60-70%)
Language: English
Delivery Mode: Remote (online) and Test Center
Question Types: Multiple choice, Scenario-based, Hotspot, and Drag & Drop
Target Audience
SAP Consultants, AI Solution Architects, and Solution Advisors.
Professionals responsible for driving digital transformation using AI in SAP environments.
Exam Topics and Syllabus
The exam covers core AI concepts within the SAP ecosystem, focusing on practical application and business value. Key topics include:
Positioning SAP Business AI: Understanding how AI fits into SAP Business Suite, AI-driven business scenarios, and identifying value drivers for customers.
AI Foundation & Technology: Understanding SAP BTP (Business Technology Platform) AI capabilities, data privacy, and security.
Joule Agents: Knowledge of Joule agents, their functionality, and integration into SAP systems (e.g., SAP SuccessFactors, S/4HANA).
Responsible AI: Principles of AI ethics, including fairness, transparency, accountability, and human oversight.
Cross-functional Scenarios: AI in HR talent intelligence, finance forecasting, procurement automation, and supply chain optimization.
Preparation Tips
Study Material: Utilize SAP Learning journeys, specifically courses focused on “Discovering SAP Business AI” and “Positioning SAP Business AI”.
Practice Tests: Use reputable practice exams to familiarize yourself with the question format, including hot spot and drag-and-drop questions.
Key Focus Areas: Pay close attention to how SAP differentiates its AI (Embedded AI, AI Foundation, Ecosystem of Innovation).
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Sample Question and Answers
QUESTION 1
What is the SAP Signavio Process Manager?
A. A cloud-based tool for designing, modeling, and improving business processes.
B. An analytics solution for process mining and data analysis.
C. A tool for automating financial transactions in ERP systems.
D. A software for managing customer relationships and sales pipelines.
Answer: A
Explanation:
SAP describes SAP Signavio Process Manager as a collaborative, browser-based BPM tool focused on
process design and improvement:
oeSAP Signavio Process Manager is a cloud-based solution to model, document, and optimize business
processes collaboratively using BPMN 2.0.
Reference: SAP Help Portal ” SAP Signavio Process Manager: Overview / Product Description.
Option B confuses it with a different product in the same portfolio. SAP states that process mining
sits in SAP Signavio Process Intelligence (not Process Manager):
oeSAP Signavio Process Intelligence is the process mining and analytics solution of the SAP Signavio portfolio.
Reference: SAP Help Portal ” SAP Signavio Process Intelligence: Overview.
Option C refers to ERP transaction automation, which is not the scope of Process Manager. SAP
positions Process Manager for process modeling and documentation, not transaction
execution/automation:
oeUse SAP Signavio Process Manager to design and document processes and drive process
improvement; execution of transactions is handled by operational systems (e.g., ERP).
Reference: SAP Signavio Portfolio Documentation ” Suite Components and Capabilities.
Option D is about CRM. SAP clarifies that CRM and sales pipeline management are covered by
customer experience/CRM solutions, not by Process Manager:
oeProcess Manager provides process modeling and governance, not CRM pipeline management.
Reference: SAP Signavio Portfolio Documentation ” Positioning within SAP Business Process
Transformation suite.
QUESTION 2
What does WalkMe Discovery help organizations achieve?
A. Translates all tools into multiple languages automatically
B. Identifies underutilized tools and compliance risks
C. Automates training development processes
D. Enhances employee satisfaction scores by 50%
Answer: B
Explanation:
WalkMe Discovery is a key component of the SAP Business Transformation Management (BTM) suite
through SAPs partnership with WalkMe. It is designed to provide visibility into the digital application
landscape and analyze software usage across the enterprise.
oeWalkMe Discovery automatically discovers all web-based applications used across the organization,
revealing underutilized tools, shadow IT, and potential compliance risks.
Reference: SAP PartnerEdge ” WalkMe Discovery Overview in SAP Business Transformation
Portfolio.
The tool allows transformation leaders to map actual system usage, understand license utilization,
and identify areas of inefficiency or non-compliance, which directly supports SAPs Business
Transformation Management (BTM²) framework goals for transparency and optimization.
oeBy identifying unused or redundant applications, WalkMe Discovery helps organizations reduce
costs and mitigate compliance risks as part of their transformation initiatives.
Reference: SAP and WalkMe Joint Solution Brief ” Digital Adoption and Transformation Enablement.
Option A (translation automation) and C (automated training development) are functions more
aligned with WalkMe Digital Adoption Platform (DAP), not the Discovery module.
oeWhile the WalkMe DAP provides in-app guidance and user training automation, Discovery focuses
on discovering and analyzing app usage.
Reference: SAP Learning Hub ” SAP BTM WalkMe Integration Notes.
Option D (enhancing satisfaction by 50%) is not a defined or measurable objective of the Discovery
module; SAP does not claim specific numerical outcomes related to satisfaction.
Therefore, the correct answer ” verified from SAPs official transformation documentation and
WalkMe integration materials ” is B: Identifies underutilized tools and compliance risks.
QUESTION 3
What primary issue does WalkMe’s solution aim to solve for customers?
A. Challenges in adopting and effectively using digital tools
B. High employee turnover rates
C. Need for upgrading physical infrastructure in organizations
D. Difficulty in maintaining accurate financial records
Answer: A
Explanation:
The WalkMe Digital Adoption Platform (DAP), which is integrated into SAPs Business Transformation
Management (BTM) solutions, primarily addresses the challenge of digital adoption ” helping users
effectively utilize enterprise software and workflows.
oeWalkMe is designed to eliminate user friction with digital systems by providing contextual, inapplication
guidance and automation that accelerates digital adoption.
Reference: SAP Learning Hub ” SAP Business Transformation Management (BTM) “ WalkMe
Integration Overview.
The main problem WalkMe solves is difficulty in adopting and effectively using digital tools, which
directly impacts productivity, process efficiency, and transformation success.
oeOrganizations struggle with the complexity of modern applications; WalkMes solution enables
users to navigate and complete digital processes successfully without training dependency.
Reference: SAP PartnerEdge ” WalkMe for Digital Adoption in SAP Ecosystem.
Options B, C, and D do not represent the platforms focus:
WalkMe is not an HR solution to reduce turnover (B).
It does not manage physical infrastructure (C).
It does not handle financial record accuracy (D).
The central goal, as reinforced in SAP BTM documentation, is to bridge the gap between technology
implementation and effective user adoption ” making A the correct and verified answer.
QUESTION 4
Which key solution of SAP Signavio helps in collaborative process mining?
A. SAP Signavio Process Collaboration Hub
B. SAP Signavio Process Intelligence
C. SAP Signavio Process Manager
D. SAP Signavio Value Accelerator
Answer: B
Explanation:
SAP Signavio Process Intelligence is the dedicated process mining and analysis component of the SAP
Signavio Business Transformation Suite. It enables organizations to discover, analyze, and improve
business processes collaboratively using real data.
oeSAP Signavio Process Intelligence connects to system data, reconstructs end-to-end processes, and
enables collaborative process mining and analysis to uncover inefficiencies and improvement
opportunities.
Reference: SAP Help Portal ” SAP Signavio Process Intelligence: Product Overview.
The term collaborative process mining refers to enabling multiple stakeholders to analyze, discuss,
and align process improvements based on shared process insights ” a feature central to Process
Intelligence.
oeProcess Intelligence integrates with the Process Collaboration Hub to allow joint analysis and
process improvement discussions.
Reference: SAP Signavio Documentation ” Integration and Collaboration Capabilities.
Option A (Collaboration Hub) is a supporting platform for sharing process models and insights, but it
does not perform mining itself.
Option C (Process Manager) focuses on process modeling and design, not mining.
Option D (Value Accelerator) refers to predefined process frameworks and KPIs used for
benchmarking, not mining.
Therefore, the correct and verified answer based on SAPs BTM documentation and the official
Signavio solution portfolio is B: SAP Signavio Process Intelligence.
QUESTION 5
How does the SAP Signavio Process Collaboration Hub help organizations?
A. By automatically generating legal compliance reports and enabling collaboration.
B. By providing transparency into processes and enabling collaboration.
C. By creating marketing strategies based on customer feedback.
D. By replacing existing process modeling tools with AI-driven automation.
Answer: B
Explanation:
The SAP Signavio Process Collaboration Hub is designed to make business processes transparent and
accessible across the organization while fostering collaboration among stakeholders.
oeThe SAP Signavio Process Collaboration Hub provides a central entry point for all users to access,
share, and collaborate on process-related information, offering transparency across business
processes.
Reference: SAP Help Portal ” SAP Signavio Process Collaboration Hub Overview.
It allows employees, analysts, and management to view, discuss, and contribute to process
improvement initiatives, supporting collaborative transformation and process governance.
oeIt enables everyone in the organization to access process information, provide feedback, and
collaborate for continuous improvement.
Reference: SAP Signavio Documentation ” Collaboration and Transparency in the Signavio Suite.
Options A, C, and D are incorrect:
A: Compliance reporting is not a function of Collaboration Hub.
C: Marketing strategy and customer feedback analysis are outside its purpose.
D: It does not replace modeling tools; it integrates with Process Manager and Process Intelligence.
Thus, the correct and SAP-verified answer is B: By providing transparency into processes and
enabling collaboration.
